Yes, when your plane lands, our team will meet you by name at the domestic or international arrivals exit. We save you the trouble of waiting in line at the office by quickly delivering your car to you in the airport parking lot.

To ensure safe driving practices, we require all our vehicle models to have a minimum age of 23 and a valid driver's license for at least three years.

Yes, all prices you see on our website include Theft Insurance and Collision Damage Waiver (CDW). We offer transparent pricing and do not add extra insurance fees later.

While credit cards are generally mandatory in the industry, we offer customer-focused solutions. If you do not have a credit card, please indicate this in the "Additional Notes" section of the booking form. Our team will contact you and, depending on availability, assist you in renting with a cash deposit option.

Yes, we have an extensive delivery network. You can select Izmir, Dalaman, or other cities using the "Pickup Point" and "Drop-off Point" options in the booking panel on our website's homepage and complete your one-way reservation online.

As a security procedure, a temporary deposit, varying depending on the vehicle group, is applied at the start of the rental. After the vehicle is returned, this amount will be checked and refunded to your bank as soon as possible.

Our service operates on a "Return it as you found it" system. Simply return the vehicle with the same fuel tank level as when you received it; this way, you won't pay for any fuel you didn't use.

Yes, we offer vehicle delivery not only to the airport but also to Bodrum center, Bitez, Yalıkavak, Türkbükü, and all marinas. Simply specify your location during booking.

All our vehicles undergo a thorough disinfection process with professional cleaning products after each rental. Due to our hygiene standards, we deliver the vehicle to each new guest in a sterile condition. However, if the vehicle is returned unusually (excessively) dirty or if smoking/tobacco use has occurred inside the vehicle, a "Detailed Cleaning/Ozone Cleaning" fee will be charged to the renter to ensure we can provide the same hygiene standards to our next customer. Thank you for your understanding of this rule, which allows us to provide you with a spotless vehicle.

For our guests traveling as a family, we offer baby seats and booster seats. We can also add a second person as an "additional driver" to the contract free of charge or for a small fee, provided they present their driver's license.

You can update your booking dates subject to availability. You can submit your change requests via the contact form on our website or by calling our phone lines.

We are here for you every moment with our 24/7 active roadside assistance hotline. In case of an accident, you should not move the vehicle, have a police report drawn up, and inform us immediately. We provide replacement vehicle support if needed.

All vehicles in our fleet are equipped with HGS (Highway Toll System) tags. All highway, bridge, or tunnel tolls incurred during the rental period will be calculated and collected at the end of the rental period.

Finding a car in Bodrum, especially during July and August, can be quite difficult. By booking early, you can both secure your desired model and avoid price increases during the peak season.

All our vehicles are serviced at authorized service centers, and their periodic maintenance and tire checks are carried out without fail. All you have to do is enjoy a safe and pleasant driving experience.

Due to insurance coverage and international departure procedures, our rental cars are not permitted to be taken out of the country by ferry.

If you inform us at least 24 hours before your rental period ends, we can easily extend your rental period if the vehicle is available for subsequent bookings.

Traffic fines incurred during your rental period are the responsibility of the driver. Once we receive information about the fines, we will inform you and manage the process to help you benefit from legal discounts.

For Bodrum's narrow streets and limited parking spaces, we recommend our economical/hatchback models; for comfortable long-distance trips or village excursions, we suggest our high-ground clearance SUV models.

To protect our customers' rights and prevent potential staff errors, we implement a highly transparent system. When you pick up your vehicle, our field representative records a detailed delivery video showing the vehicle's current condition. This video is immediately sent to both you and our headquarters. Even if you return the vehicle to a different representative, our staff will use this video recording to conduct their checks. This ensures a professional rental experience based on mutual trust, leaving no room for doubt.

Our vehicles are protected by comprehensive rent a car (rental vehicle) insurance. However, in accordance with general insurance terms and legal regulations, there are certain exceptional cases in which the insurance becomes completely invalid, and all material and moral liability is transferred to the renter. These situations are detailed below:

• Lack of Traffic and Alcohol Reports: Leaving the scene of an accident, failing to obtain a police or gendarmerie report, or not obtaining an alcohol report within a maximum of 24 hours. (In the case of a two-party accident, failure to obtain the other party’s documents—vehicle registration, driver’s license, and insurance policy—will also invalidate the insurance.)

• Alcohol and Substance Use: Driving the vehicle under the influence of alcohol above the legal limit or under the influence of drugs.

• Unauthorized Use: Any damage occurring when the vehicle is driven by persons not named in the rental agreement and not registered as an “Additional Driver.”

• Gross Negligence and Legal Violations: Running a red light, driving in the wrong direction, carrying passengers or cargo beyond the vehicle’s load capacity, or using the vehicle for off-road (off the road/unpaved roads) or racing purposes.

• Speed Limit Violation: If the accident report states that the accident occurred due to excessive speed.

• Mechanical Damages Caused by User Error:

Damage caused by hitting or scraping the underside of the vehicle (oil pan, exhaust, mechanical components).

Continuing to drive on the rim after a tire blowout, causing damage to the suspension or drivetrain.

Continuing to drive despite warning lights (oil pressure, overheating, etc.) being on, resulting in engine damage.

Filling the vehicle with the wrong type of fuel.

• Negligence and Security Lapses: Theft resulting from leaving the doors unlocked or windows open; theft of the vehicle due to leaving the key inside or on the vehicle.

• Clutch and Brake Misuse: Clutch disc and transmission failures caused by harsh use or incorrect gear changes.

• Natural Disasters and Terrorism: Unless otherwise stated in the insurance policy, damages arising from failure to comply with instructions of authorized authorities during extraordinary situations.

Our Professional Advice: In the event of any accident or breakdown, do not panic. Pull the vehicle over to a safe location, take photos/videos without moving it, and immediately call our 24/7 Emergency Assistance Line. Our representative will guide you step by step to ensure that your insurance coverage remains valid.